Archive for the ‘Insights’ Category

We Can Learn A Lot From An Orange!

Thursday, August 19th, 2010

It has over 2.9 million fans that “Like” it on Facebook.

In August this year it hit the 1 million subscriber mark for its YouTube channel, with individual videos receiving view tallies well over 20 million each.

It made the current Bloomberg Business Week “Popularity Issue” as the Top Web Series. And it was recently discovered by my family during our annual beach vacation. Ugh! Why the ugh? It’s the Annoying Orange.

And it’s exactly that. Annoying Orange is the wisecracking, purposely irritating punster who stars in his own YouTube web series.

The videos feature a real orange with superimposed human eyes and lips.  The plot line for each video is simple: Annoying Orange meets his episode’s co-star(s): another fruit, vegetable, object, or even other YouTube “celebs.”  Annoying Orange tells jokes, laughs a lot, makes fun of and annoys the co-star, who ends up being eliminated, whether it’s by knife (the demise of most fruits and veggies), or by some other physical comedy.

Having had to listen to and/or watch the videos again and again during my vacation, and looking to make lemons out of lemonade (or orange juice out of oranges), the videos got me thinking about what’s making this series so amazingly popular, and what marketers can learn from it in attracting an audience.

It’s simple, basic, and consistently updated – Seriously, no big budgets here.  It’s just a talking orange with a little bit of editing magic and other household props.  The plot lines are mindless, easy for anyone of any age to get, and pure shtick.  And the videos are refreshed every Friday – a good reason to subscribe and/or return to the site.

It’s quick – The videos are less than three minutes each.  No attention span needed.  A great video “snack” for anyone surfing through YouTube. It’s appropriate for the channel – According to eMarketer, videos shot by consumers and uploaded to YouTube (i.e., user generated) are the most frequently watched type of online video.  (May 2010 stat)

It leverages partners – A few of the videos feature other YouTube “celebs” as the targets of Annoying Orange’s antics.  At the end, you can click and go to these stars’ specific YouTube channels.  It’s an interesting means of cross-selling these “brands” within the YouTube community.

It has lots of engagement opportunities – The Annoying Orange YouTube channel features, and each of the videos end with, lots and lots of engagement opportunities.  Calls to action include: follow on Twitter, Facebook, answer a question relevant to the video in the comments section, buy a shirt, download a ringtone, subscribe to the channel, or just click to watch another episode.  Annoying Orange truly is its own brand looking for ongoing loyalty.

Now, I’m not suggesting that marketers use third-grade boy level jokes, bodily function noises, nor any type of produce in their creative approaches in order to achieve success.  Rather, Annoying Orange is an interesting case in how to deliver content and sell a brand, without letting a consumer know that you’re really selling a brand.  It’s the right content, in the proper amount, delivered in the perfect channel, and given support, ongoing attention, and engagement opportunities that make it work.

Interesting to note that despite its popularity, very little has been written about the Annoying Orange.  CNN.com – one of the few press sites that has picked it up – said that the current Nabisco Cheez-Its “Mature Cheese” is probably the closest creative rip-off of the series.

Hey…hey reader.  Hey reader.  Orange you glad I shared these insights?  *rimshot*  Ugh.

Surprise, Delight, and Let Them Eat Turkey Bacon!

Thursday, May 6th, 2010

Let’s face it, we’re a society who wants to have our cake and eat it, too.  We’re consumers who say one thing…but embrace new products and services that indicate something else.  Often, for a brand person, it’s seemingly impossible to serve up engagements that satisfy these mixed signals among consumers.  How do you address the needs of a consumer when they say one thing, and you have the brand or product that offers great benefits, but then they just don’t buy it, or they just don’t act, or they head in another direction?  Honestly…when all is said and done, it’s simple:  don’t just satisfy consumers, make them feel good.

A great example of the contradictions in behavior is with food.  Look at the landscape in recent, food headlines and news bytes (no pun intended).  And then take a peek at what’s tantalizing our pallets as trends and recent intros.  The juxtaposition not only demonstrates consumers’ contradictions in choices, but at its core, it reveals consumers’ desire to be surprised, delighted, and to just walk away feeling happy. Check out this “salty and sweet mash-up” of sorts…

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What Consumers Want — 2010 Trends

Monday, April 5th, 2010

At this time every year, Information Resources, Inc. (IRI) issues an interesting report about what they call “pacesetter” products.  Essentially, it’s the best performing new product introductions from the prior year for consumer packaged goods, food and non-food.  Now, aside from the brand-specific details (e.g., “Love those Arnold Flat Breads!” or “Bud Light’s beer with lime flavor, who knew?!”), what’s interesting are the consumer behavior implications and trends.  Given that most new product launches fail, and that consumers – particularly in today’s economy – tend to purchase their known favorites, these trends are interesting indications of what’s sticking with consumers today.

So what’s grabbing consumers’ attention and share of wallet?

•    Known Equities – Line extensions and slight variations in products made consumers feel comfortable with their choices, for example, Campbell’s Select Harvest was #1, selling $201.8 million in better-for-you soup.

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The Unexpected

Friday, August 14th, 2009

Unexpected RoadOscar Wilde said that “to expect the unexpected shows a thoroughly modern intellect.” He was right.

The reality is that things never go as planned. But when you think about it, is that a bad thing? Those shaping the world make a difference by going beyond the expected. They figure out ways to capitalize on the unexpected twists and turns that come their way. They relish in the opportunities that are presented when unexpected things happen and as a result make great strides in the economy, environment, society, etc.

Business owners and entrepreneurs…the best bubble up when they expect the unexpected. They plan for the unexpected. They know that nothing should be taken at face value. And even further, it’s their ability to capitalize on unexpected opportunities that really makes them superstars. (more…)

Lights, Camera, Upload! Essential Tips for Online Video

Tuesday, June 16th, 2009

I decided to round up some interesting facts, figures and best practices on online video, while many of my fellow Sigmites are out this week producing them.

Recently comScore reported that in April 09, U.S. Internet users viewed 16.8 billion online videos.  Nearly 152 million folks watched an average of 111 videos, and an average online viewer watched 6.4 hours of video.  The age of online video viewers trends slightly younger, however, viewership by Generation X and older boomers are at no small scale.

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Does It Matter?

Thursday, May 14th, 2009

It matters not what road we take but rather what we become on the journey.Rarely does a day go by without my reading or hearing a going-out-of-business article/message.  Each time I hear the company/brand name, I ask myself, does it matter to me (as a consumer) that they will no longer exist?  Sure, there are some that make little or no impact on my life, but there are far more brands/companies that I say, “it matters.”  Why?  Because I have a personal relationship and connection to them.  Those relationships range from personal preferences to convenience to reminiscence of what some of them meant to me at some point in my life.  (more…)

Seven Strategies for Surviving the Downturn

Wednesday, December 3rd, 2008

How should marketers tackle the economic downturn, diminishing budgets and changes in consumer habits that are happening everywhere?  Many companies/brands have already cut back on their marketing/advertising efforts, while others are taking this moment to reassess, reinvent and revitalize their brands/companies.

I’m a firm believer that challenges open doors to opportunities, and opportunities bring innovation with possibilities to further advance and emerge as a leader – as many brands did during the Great Depression.

As eMarketer CEO/co-founder Geoff Ramsey puts it, “Consumers are still consuming.” They are still out there, looking for deals and recommendations to make product choices. They are relying on all available resources to find what is right for them. For marketers, the good news is there are more options than ever to make a connection with customers.

Below is a compendium to Geoff Ramsey’s presentation at the Fuel for Thought event in November. It’s based on his recent whitepaper Digital Marketing Now: Seven Strategies for Surviving the Downturn that is available for free at eMarketer.

That’s it for today.   I hope we sparked some new ideas and look forward to seeing your test programs in market.